Return Goods Policy



 NFI CONSUMER PRODUCTS guarantees all of its products.

 If you are in any way dissatisfied with our product within 90 days, we’ll refund your purchase price, less Sales Tax and Shipping.  All returns must be accompanied by a Return Authorization number, available by contacting our Customer Service Department.

 Consumer is responsible for the cost of the return shipping fee unless the product received was damaged.

 Products purchased from retailers or others are subject to their return policy.



NFI Consumer Products

Phone: 800.432.9334   Mon-Fri 9am-5pm, Eastern Time

Fax: 423.989.8163



Provide the following information to request authorization:

  • Reason for the return
  • Date of purchase
  • Sales Receipt or Invoice Number
  • Product description
  • Quantity to return



Returns Must Be Shipped To:

 NFI Consumer Products – Returns Processing

100 18th St

Bristol, TN 37620


Return Authorization Number must appear on the outside of the return package